Xbox 360 Silent Hill HD Collection patch has been canceled (Update: Downpour patches unaffected)

I'm a college student with a huge passion for gaming; horror being my favorite genre. I like to write about games in my spare time. When I'm not writing, I'm playing or talking about them. Hopefully this continues into what ever future employment I find myself in.

Update: I got in touch with Tomm Hulett, Silent Hill series producer, and he has announced that the “Downpour patches are unaffected by this [HD Collection] announcement”. Some good news.

You have heard right; Konami has cancelled all plans to support the Xbox 360 version of the Silent Hill HD Collection patch. Konami lists “technical issues” and “resources” as the reason that the patch was cancelled. An in-depth explanation was not given but Konami wants to extend their apologies to fans who have purchased their broken game. Wonderful.

Add this to the list of things that Konami is doing to ensure the death of the Silent Hill series: flimsy marketing, bad release schedules, shoddy QA, and rushing games out the door before they have been polished to the standard of playable. It’s a good thing that the Xbox 360 version of the HD Collection isn’t as bad as the PS3 build was, but this is still a massive slap to the face to devoted fans of the series and anyone who purchased the game. Konami knowingly shipped a broken product, and rather than fix their mistake (as they promised) they have backed down from patching this grave and miserable error.

What can I say? I am upset, disappointed, and downright saddened by Konami’s lack of a shit for this series. These actions are what fuels the stigma behind the series’ name. Silent Hill deserves better than this. Hopefully they will one day realizes this and change their neglectful ways. If things remain the same, I wouldn’t be surprised if Book of Memories is the last Silent Hill game to be made.

PlayStation 3 Online Patch Deployed. XBOX 360 Patch No Longer Scheduled for Release

Today, Konami Digital Entertainment, Inc. announced that while a PlayStation®3 online title update for Silent Hill HD Collection has been deployed for download via PlayStation®Network, plans for an XBOX®360 title update have been cancelled due to technical issues and resources.

Understanding the issues some users are experiencing, KONAMI issued a title update for Silent Hill HD Collection (PS3), which fixed frame rate issues as well as audio-synching and other reported issues. KONAMI apologizes to any players who are continuing to experience these issues on the XBOX 360 sku.

  • http://www.facebook.com/profile.php?id=654601521 Whitney Chavis

    fuck

  • http://www.facebook.com/profile.php?id=1827963903 Daniel Maupin

    My question is what are the odds of Downpour’s patch actually ever seeing the light of day. I mean it’s already been almost 5 months since the game first released.

  • Earthbound_X

    Sigh…

  • petrol

    WHAT THE FUCK! I was waiting for the damn patch for so long so I could finally buy the shitty HD collection! This article is SO right about Konami not giving a shit about Silent Hill anymore! FUCK THIS SHIT *flies away*

  • http://www.facebook.com/people/Ahmad-Al-Hamily/1234508805 Ahmad Al-Hamily

    This is sad saaad SAAAAAD!

  • CLS

    What problems affect the 360 version? I couldn’t find much info.

  • http://www.facebook.com/people/Cory-M-Goldberg/530810818 Cory M. Goldberg

    This sucks. I feel the saw way about the RE6 DLC as well.

  • tigerspaw

    Konami: Thanks for your money, now fuck off

  • ariessiren

    is Konami awful for being so vague and terrible at customer service? totally. but the 360 version was not nearly as bad as the ps3. the 360 has some issues but it is way more playable. the ps3 version was completely unplayable thats the difference. MS charges outrageous amounts for patches unlike Sony. cj even you said yourself it was glitchy but not unplayable. so this should come as no surprise. no developer is going to spend for a patch for a port that is not nearly as broken as the other consoles. MS recertification is robbery. just ask FEZ developers. also, the ps3 version is alot better but its still not a perfect ps2 port, your not missing out. so for the rabid fans, truth is you should have played this on ps3. anyone who played a horror on 360, especially SH3 which was never programmed to be on that system, you kind of asked for it. this hd collection should have never been made for 360 period thats not the target audience. all the resources put in to port it, should have been for the ps3 version, thats where your fanbase is. are you really that surprised?

    • http://relyonhorror.com/ CJ Melendez

      I know that patches are pretty damn expensive, but Konami is a huge publisher. They released this game and they have gone against their promise of patching it.

      The 360 build is playable sure, but it’s missing some effects, sounds, and has bad syncing in areas. It’s not a technical mess like the PS3 version was, but it’s still a disappointment that these old games run worse than they did on the PS2.

      • http://www.facebook.com/people/Cory-M-Goldberg/530810818 Cory M. Goldberg

        they wouldn’t need this much insane patching it was released better. the game was even more broke at launch than skyrim. that is saying something lol.

      • gil

        its still not 100% even after patch, way better, but sh3 has blue fog now. just play the ps2 versions guys, its better and is perfect. if you all remember the sh2 xbox version had issues also especially with the sync. its a tech issue.

  • ariessiren

    the HD collection was a ps3 exclusive before you guys freaked out. all resources should have been put in on the ps3 port. it would have been much better and all this might have been avoided.

  • Ashilyn

    I actually don’t blame Konami. MS charges a retarded amount of money just to submit a patch for certification, much less put it live and on their servers for distribution. It sounds like Konami is tired of giving MS money, because word is they’re holding up the big Skullgirls patch that should’ve been out by now too because they don’t want to pay MS’ ridiculous fees. So it sucks, but I’m not surprised and don’t really blame them for not wanting to pay, if that is indeed the case.

    • gil

      thats a huge reason, alot of developers are getting fed up with MS ridiculous fees. fez skullgirls MK all had issues with 360 patches. 30,000 units sold on 360 doesnt make sense to lose anymore money on a patch for a port that was leagues better on the console to begin with.

    • http://www.facebook.com/people/Ahmad-Al-Hamily/1234508805 Ahmad Al-Hamily

      Oh that’s why.

    • http://www.facebook.com/invertedrainbows Tom Nguyen

      That doesn’t make it a lot better, even if it was the case. The 360 has been out for a good while now, and Konami must know by now MS’s policy on games and patches, so they could have prepared for it. They also should not have released a broken game in the first place. If they took the time to remove some of the bugs before release, then there wouldn’t even need to be a reason for a patch. Everything that they’re doing to Silent Hill has bad management written all over it, and you can’t deny that. Konami has really left me wondering what they were doing all this time during the production of the HD collection and now making the patches.

  • Smiley

    It’s not going anywhere if die hard fans continue to buy and support poor shoddy business practices.

  • Reality

    Why do the shortcomings of this series come as any surprise these days? It’s been this way for the last 10 years.
    Literally.
    It’s time to move on.

  • Silent Evil

    I’m surprised at how many gamers still haven’t made the switch to PS3. It’s cheaper than what it was at launch, or you can trade in your 360. The PS3 always had better first party games, and it’s not like survival horror was ever multiplayer friendly, so stubbornly owning an Xbox strictly for their better online service is ridiculous. Oh, and PS3 games appraise in value just like the old PS1 & PS2 games.

    • Spibmeister

      or some people just don’t want to spend more money and get rid of the systems they already had for years and an entire game library just to play the 2 worthwhile ps3 exclusives. *shrug*

      • Silent Evil

        Heavy Rain, GoW, Uncharted, Sly Cooper, Last of Us, Beyond: Two Souls, Disgaea, 3D Dot Game Heroes, Little Big Planet, Siren: Blood Curse, Yakuza series, Demon Souls, Ni No Kuni, Tales of Xillia, Tales of Graces F, Heavenly Sword, Valkyria Chronicles and the plethora of Japanese games that never get made for the 360 and all their HD collections. Xbox has what? Halo, Fables and Gears.

        I prefer to go with the system that support good off-the-wall, experimental games, and JRPGs. Then again, I’m not a gun nut or a jock gamer. I prefer variety, something the 360 has always lacked.

        • Spibmeister

          I could argue about the actual quality of most of those games, the actual variety to be found in piles of cookie cutter jrpgs, the convenient omissions, oversimplifications, and frankly ignorant assumptions, or how if you really cared about any of those things you’d have a high end PC instead, but seeing as how you’ve turned out to be just another cliched pretentious console fanboy that just goes right for the old YOU MUST ONLY PLAY HALOZ routine, that would clearly be a complete waste of time.

          feel free to waste yours countering with how I’m not a real gamer or that I’m a microsoft fanboy or whatever other cliches you need to whip out to feel better about yourself, but I won’t be coming back to read them. wah wah.

          • Silent Evil

            You, sir, are the one that wore your pretentious callow fanboyism on your sleeve by stating that the PS3 has no more than two exclusives worth playing. It is also evident by your immediate assumptions of current Japanese games what kind of gamer you truly are. If it is about cost than how is buying a high end PC somehow cheaper than purchasing a PS3?

            Since you are not going to read this, I’ll be happy to know that my ad hominem is more sound! Nyah-nyah! ;)

  • Neutron15

    Fuck you I was waiting for this patch for my xbox then you cancelled it, might as well play Silent hill 2 and 3 on PC then , I am glad the patch for Downpour is unaffected

  • http://www.facebook.com/david.m.bellinger David Matthew Bellinger

    The 360 version may not have been as bad off as the PS3 version in technical terms, but it is still incomplete. The patch for the PS3 version put the missing stuff from the HD version back into the games. The 360 definitely deserves the same thing.

  • c

    Tomm is getting his info from konami. He SAYS the downpour patch is still coming to 360 and ps3. But in the end, it wont. Similar to this. They promised and broke it. They released a broken game. I hope all the worse things come to konami in its future. (And i hope the people who made the hd collection are all killed)

    • http://relyonhorror.com/ CJ Melendez

      Get a grip.

    • lol

      lol
      Killing a person ain’t no big deal. Just put the gun to their head… pow!

      sorry can’t resist.

  • Koulamatata

    Too bad.
    Downpour was a really good game.

    But i’m not going to continue to support people who don’t give a shit about us.

    • tigerspaw

      Yeah, same here. I emailed Konami about the 360 patch and I was incredibly polite in my email. Their response came off as irritated they pretty much said, “We’re working on it! We’re taking long because we need to be sure the patch will fix everything!” Yes, they used exclamation points in their email. I’m definitely not going to support Konami ever again.

  • http://twitter.com/matty_125 matty

    Sounds like a bait and switch.
    Konami has written the book on “How to Screw Up Every Way Possible and still Live to Talk About It.”

    Hopefully, we all learned something from this.

  • StuntmanSnake

    Sucks for 360 owners.

    I’ve still been holding off on buying this for my PSTriple until the price drops, due to it being a mess.

    It’s nice that it should now be playable, but I’m still waiting for it to hit $20 or less. Preferably less.

  • http://twitter.com/ValkyrieFox Terri Moon

    Man that’s really sad. I love SH and was willing to wait until they fixed all the problems with for the PS3 version but even with all this I still think its a bad idea to buy this game…. and its kinda hard to get a copy of 3 now a days… UGH!!!!! All I wanted was this to not suck and maybe have the original voices…was that really to much to ask for?!?!?!?!

  • Jam6i

    Definately not getting worked up over to the point of wishing death and deastruction to people. It is just a game after all. I surely disappointed the hd patch isnt coming, but really we havent lost anything (save the 30$ we put down for it) because the orionals are still there, in all their glory. I put the colection in and beat 2, and couldnt beat 3 for glitches freezing the game, so i simply tucked it away im a dark corner of my aparment where te evil tends to hide and just play my old copies. I think the biggest worry to come put pf this is(as cj mentioned), they diminished probability of another installment.

  • Jam6i

    Sorry for the spelling errors, my phone is being buggy (ha)

  • Alchemist

    I learned from the FEZ(Xbox Arcade Game) Controversy, that Microsoft doesn’t charge Money for the First Patch, only for the Patches that come afterwards. You read that right, the first Patch is always free for the Developers on Xbox.
    But anyways. I could have gone with the PS3 Version since i own both Consoles, but this time i go with the Xbox Version and it bites me and other Gamers in the ass. Great Story Konami, Great Story.

    • bigevilworldwide

      You do realize that no the first patch is not free for RETAIL games and Silent Hill HD collection is a RETAIL game. You have to pay to submit the patch for certification AND PAY for the distribution of the patch….

  • http://www.facebook.com/dpinny David Pincott

    i am so shook right now. WHAT THE FUCK KONAMI, I’ve been waiting patiently for this patch ever since it was announced, even bought a copy for my girl to play once that technical mess of a game was fixed, and now they’re fucking cancelling it? this is the last straw for sure. you’re right CJ i would not be suprised if book of memories was the last silent hill title. cant effing believe this, been holding off on my play through of silent hill 3 till they fixed it, for fucks sakes. big middle finger to ya konami

  • http://www.facebook.com/andy.sinclair.986 Andy Sinclair

    Well if they don’t make anymore Silent Hill games hopefully they make a few more movies. The first Silent Hill movie was awesome and I hope the second one will be even better.

  • Benjamin May

    I think that Silent Hill 2 and 3 are good enough games that their brilliance shone through (on the Xbox 360, at least). But even so, these versions were unfinished and I was really looking forwards to playing through them one more time post-patch.

    This means there is literally no reason now for ever going back to the HD Collection, since I still have the PlayStation 2 originals and the problems with the HD versions do somewhat outweigh the benefit of the HD visuals.

    Poor show, Konami, very poor show.

  • http://www.facebook.com/people/Wojciech-Olczyk/1463241380 Wojciech Olczyk

    Just make games that dont need patching…

  • Spike32

    Atlus patches 360 Persona 4 Arena within a day or two, Konami with a much bigger name and budget can’t patch Silent Hill HD, yeah bullsh!t about too much money.

    • bigevilworldwide

      No they are cutting their losses on the 360 version. It didn’t sell well less than 40,000 copies from a business standpoint they made $0…Makes more sense to cut your losses and not spend the $10,000+ to patch something that didn’t sell. The PS3 version sold double that and Sony doesn’t charge sky high prices to patch a game

  • http://www.facebook.com/people/Mike-Angileri/1151362343 Mike Angileri

    This is bull crap. It’s funny cuz I was playing this the other day wondering when it was going to get patched…

  • SecretX

    i guess i should buy the ps3 version lol
    im glad that i waited :D

  • Alchemist

    I really think Silent Hill, the Franchise as a whole, should just getaway from Konami and be transferd to a Company who honestly cares all about their products. But i think it’s almost impossible to find a Company who actually does care (Did companies ever cared at all?) these days.

  • http://www.facebook.com/invertedrainbows Tom Nguyen

    Coming into this thread, I should have known that there would be PS3 fanboys…dammit… Silent Hill was never a PlayStation exclusive. SH2 and 4 were both available on the original Xbox. SH3 had a Windows port and with the option of maximizing the graphics settings. Even SH1 was released as a play novel for the GBA (JP only). I don’t know where Konami’s favoritism of PlayStation and Sony ever came from.

    So no, there is no excuse that the Xbox 360 of the SHHD still has problems, and that they won’t patch it. There is no excuse for shitty customer service like this, especially after they released flawed products. Konami is a big publisher and developer. They are a giant in arcade gaming, console gaming, even board and trading cards gaming. Spending a little more money to make us returning customers is not going to hurt them as a company. Instead, they are doing the exact opposite to ensure the death of a game series and losing a chunk of their fanbase.